Terms of service
Last Updated: April 19, 2026
OVERVIEW
Welcome to Eluxe Søul! The terms “we”, “us”, and “our” refer to Eluxe Søul.
Eluxe Søul operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify.
These Terms of Service, along with any policies referenced herein (the “Terms”), describe your rights and responsibilities when using our Services.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website or services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your region or have consent from a parent/guardian.
You may be required to provide accurate information such as email, billing, payment, and shipping details. You must maintain your account security and are solely responsible for activity under your account.
You may not transfer or sell your account.
SECTION 2 – OUR PRODUCTS
We make every effort to display products accurately, but actual colors or appearance may vary depending on your device settings.
We do not guarantee that any product will meet your expectations or match its online appearance exactly.
All product descriptions, pricing, and availability may change without notice.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We may accept or decline your order at our discretion.
Your order is not confirmed until payment is processed and we send a confirmation email.
Orders cannot always be cancelled after acceptance.
Returns and exchanges follow our Refund Policy.
All purchases must be for personal use only—not for resale.
SECTION 4 – PRICES & BILLING
Prices, discounts, and promotions may change anytime without notice.
Prices shown do not include taxes, shipping, or handling charges unless specified.
You must provide accurate billing information and authorize us to charge your payment method.
You confirm that the payment details you provide are correct and legally yours.
SECTION 5 – SHIPPING & DELIVERY
Delivery times are estimated, not guaranteed.
We are not responsible for delays caused by courier issues, customs, or events beyond our control.
Risk of loss passes to you once the product is handed to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All trademarks, logos, product images, text, designs, and content on the Services belong to Eluxe Søul or its licensors.
You may not copy, reproduce, distribute or exploit any material without written permission.
Eluxe Søul trademarks may not be used without authorization.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools. These are offered as-is without warranties.
Your use of such tools is at your own risk. We are not responsible for third-party terms or functions.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain third-party links. We are not responsible for the accuracy, safety, or content of such websites.
Any issues regarding third-party services or products must be addressed directly with them.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all sales and orders are directly between Eluxe Søul and you.
Shopify is not responsible for any issues regarding your purchases, product quality, or transactions.
You release Shopify from any such claims.
SECTION 10 – PRIVACY POLICY
Your personal information is processed according to our Privacy Policy and Shopify's privacy practices.
By using our Services, you agree that your information may be shared with Shopify and third-party partners to operate and improve our Services.
SECTION 11 – FEEDBACK
By submitting feedback, suggestions, or reviews, you grant us a worldwide, royalty-free license to use, publish, or modify this content for business purposes.
You must own the rights to any feedback you submit.
We may remove or edit feedback that violates policies.
SECTION 12 – ERRORS & INACCURACIES
Occasionally, our website may contain errors related to product descriptions, pricing, or availability.
We reserve the right to correct errors and cancel orders affected by such inaccuracies.
SECTION 13 – PROHIBITED USES
You may not use the Services:
For unlawful purposes
To violate intellectual property rights
To harass or defame others
To submit misleading information
To attempt hacking, spamming, scraping, or damaging the website
To bypass security measures
We may terminate accounts violating these rules.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at any point without notice.
Certain sections (such as liability, intellectual property, indemnification) survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee that the website will be error-free, secure, or uninterrupted
SECTION 16 – LIMITATION OF LIABILITY
Eluxe Søul is not liable for:
Loss of profits
Loss of revenue
Loss of data
Replacement costs
Any indirect, incidental, punitive, or consequential damages
This applies even if we were notified of the possibility of such damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify Eluxe Søul and Shopify against any claims resulting from:
Your breach of these Terms
Your violation of any law
Your misuse of the Services
SECTION 18 – SEVERABILITY
If any part of these Terms is found unenforceable, the remaining sections remain valid.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
Failure to enforce a right does not mean we waive it.
These Terms constitute the entire agreement between you and Eluxe Søul.
SECTION 20 - Contact Information
Email - hello@eluxesoul.com
Phone Number - 9889166196
Business name - Shrijaswa Private Limited